Patreon FAQs


Hello friends! Here you can find Frequently asked questions for my Patreon Pin Club.

If you have any further questions, please do contact me via my Contact form, thank you.



Q: When are pledges taken? 

A: Pledges are taken on the 1st of every month. Subscribe before the 1st to receive that months pins. Example: If you subscribe on October 15th, your pledge will be taken November 1st, and you receive Novembers pin club box!


Q: When will my package ship? 

A: Packages are generally sent out by the middle each month, my 'target date' is the 12th. If you are on the 'UK tier' or 'International monthly tier' then you will receive your parcel (hopefully) before the end of that month. If you are on the 'International bi-monthly' tier then the above applies, but every 2nd month I will send out a combined parcel, which saves you postage!


Q: How much is postage? 

A: What you see is what you pay! Postage is included in the tier prices. UK parcels will be sent 2nd class, International will be sent economy. For international patrons, there is also a bi-monthly postage option, which is 1 combined box every 2 months, containing accumulated goodies (2 pins, 2 notes from Ham etc) to save you postage


Q: How are my pins packaged?

A: Pins are packaged with padding to ensure all pin posts are safe! Luckily - I have been collecting pins seriously since 2014 including exceptionally rare/high value Disney pins, so I appreciate the importance of good packaging - don't worry! They will be packaged safely.


Q: What size are the pins? 

A: My pins are between 30-50mm in their widest directions. This will vary by design.


Q: What quality are the pins? 

A: I outsource pin production to trialled and tested direct manufacturers, and produce the artwork files and pantone selections myself, ensuring I have complete control to offer the highest quality I possibly can. All pins are graded by hand once received, and are delivered on backing cards. As a patron, every care will be taken to ensure you will automatically receive the highest 'A-Grade' pins from all my pin batches! 


Q: How will I receive the discount code every month? 

A: My secret Shop Code will be shared through a private message through Patreon at the start of each month, giving you 20% off all items in my Etsy Shop. My Etsy has prints, badges, earrings, stickers and more.


Q: Are my patreon pins exclusive?

A: All my patreon pins will also be available on my Etsy, 2 months after their patreon month. As a Patron, you not only get the pins at a greatly reduced price, but you also get extra freebies such as the illustrated Note from Ham, badges, bookmarks, prints etc! You also get to see behind the scenes artwork, production, vote on what you want to see next.


Q: I have a problem, how can I contact you? 

A: If you have a query that is not in my FAQs, you can contact me via my Contact form. Please do not private message me on Patreon or email me, this helps me keep everything together. Thank you!

 
Contact Email : Cindacry@Gmail.com